Refund policy

Refund & Exchange Policy

We want you to be happy with your Hangwear order. Please read our policy below.

EXCHANGE WINDOW
You may request an exchange within 7 days of receiving your order.

WHAT WE ACCEPT
- Wrong size received
- Wrong item received
- Manufacturing defect or damage on arrival

The item must be unused, unwashed, and returned with all original tags attached.

WHAT WE DO NOT ACCEPT
- Items that have been worn, washed, altered, or damaged after delivery
- Items returned without original tags
- Requests made more than 7 days after delivery
- Items bought on clearance or final sale

CASH REFUNDS
JazzCash or Eaisypaisa Refund 

HOW TO REQUEST
WhatsApp us at +92 325 0514455 or email hangwearinfo@gmail.com within 7 days of delivery. Include your order number and a clear photo of the item. Our team will confirm and arrange pickup or guide you on return shipping.

RETURN SHIPPING COST
If the fault is ours (wrong item, defect, wrong size sent), we cover the shipping both ways. If you ordered the wrong size yourself, return shipping is at your cost.

CHECK BEFORE THE RIDER LEAVES
We strongly recommend opening and checking your parcel in front of the delivery rider. This is the fastest way to resolve any issue.

Hangwear
Lahore, Punjab, Pakistan
Email: hangwearinfo@gmail.com
WhatsApp:+92 325 0514455